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This privacy policy explains how we use any personal information we collect about you when you use this website.
What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntary complete customer surveys, provided feedback and participate in competitions. Website usage information is collected using cookies.
By agreeing to this quotation/agreement you are also consenting to your personal data being shared with third parties for the purpose of fulfilling the requirements of the Competent Person Scheme for self-certification under the Building Regulations (FENSA). Personal data includes title, name, address, phone & email number. This data will be used to provide essential documents and will be retained on files for the lifetime of the guarantees which do not exceed 10 years.
How will we use the information about you?
We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
We use your information collected from the website to personalise your repeat visits to our website.
We will not share your information for marketing purposes with other companies.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.
We would like to send you information about products and services of ours and other companies which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please click here.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this sen/ice.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard intemet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information Visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. '
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 14']‘ May 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you.
The Information We Collect
Every time you connect to our website your IP (Internet Protocol) address is registered on our server. Your IP address is assigned by whoever provides the internet connection you used to connect to our website. We do not actively gather any personally identifiable information or use any information collected by the software used to create this website for any purpose other than to monitor website usage, security and (in case of criminal activity or misuse of our information) to cooperate with law enforcement.
Cookie Policy changes
This page is updated from time to time. Any changes made apply to your current visit and supersedes any earlier terms and conditions of use.
Cookie Declaration